Support Center Home
Open a New Ticket
Check Ticket Status
Click on the category to browse FAQs.
Installation - *NIX (2)
Information regarding installation on *NIX operating systems
How do i uninstall RiskScape on Linux OS?
Installation of RiskScape on Linux OS
Installation - Common Questions and Issues (3)
Issues related to memory, java, etc
RiskScape is sluggish on systems with 4GB of memory
trouble with stalling or firewalls...?
Where are my logs, licenses and configuration files stored?
Installation - MacOS X (1)
Information regarding installation on Mac OS X operating system
How can I run riskscape.sh by double-clicking?
Installation - Windows (1)
Information regarding installation on Windows operating system
Windows 8: system is not running in 64-bit mode by default
RiskScape requires registration but not a license
Does RiskScape require a license?
Issue with map interface
I get a “Default WMS service is unavailable” message. What does it mean?
Why is there a big black stripe?
Network Issues (1)
Access to user management, module manager, map
I cannot register and/or the Module Manger is empty. I get an error that RiskScape cannot communicate with the server
Issues relating to the general performance of RiskScape software
Slow performance of RiskScape
Software Stalls after Installation (1)
Completed the install but can't run the software???
How do i get RiskScape to Run when it stalls?
Covers all the additional tools
I get an error message when reading an ESRI ASCII grid file into the Hazard Module Builder
—Browse by Topic—
Report a Problem / Licensing
Report a Problem
Report a problem / Map
RiskScape program updates
Suggest a change
Copyright © 2019 RiskScape - All rights reserved.
Helpdesk software - powered by osTicket
Please wait... it will take a second!